Cancellation / Amendment By Company:
We reserve our right to amend or cancel the tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates / tours or you would have the option of traveling as individual travelers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travelers, we would refund the money paid by you after deducting any costs incurred by us on your behalf including cruise cost, airlines, permits / visas, travel tag, etc. within a period of 90 days from the date of amendment or cancellation. If the company fails to refund you the money paid by you within 90 days, the company will be liable to pay you bank interest only. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by you.
Cancellation / Amendment By Customer:
- 20% of the Tour Cost per person – When a cancellation is made Clear 30 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost within the stipulated time frame.
- 50% of the Tour Cost per person – When a cancellation is made Clear 29 to 15 working days prior to the date of departure of the Tour.
- 75% of the Tour Cost per person – When a cancellation is made Clear 14 to 07 working days prior to the date of departure of the Tour.
- 100% of Tour Cost per person – Less than 06 clear working days prior to the date of departure of the Tour.